7-10 Business Days

We accept returns within 30 day of purchase. No cash refund. Only store credit. Can be use at anytime.

See Return and Exchange policy for additional.

If you change your mind, you may cancel an order up to the time that the order has been dispatched for stocked items. Urgently contact the Sisters Scrubs team to find out if the delivery has already been dispatched and request a cancellation over the phone.

Any orders that include embroidery can’t be cancelled.

If you have ordered any items which are supplied to Sisters Scrubs from another supplier on demand, you will not be able to cancel the order.

The core range of items are available to purchase from Sisters Scrubs from stock are available for immediate dispatch within 2-3 days to US addresses, if orders are placed before 1pm Monday to Friday.

All other non-stocked items are ordered from the manufacturer after receiving your order, hence these special orders take 2-3 weeks to deliver.

For orders over $100 including VAT, there is no delivery charge to US addresses. If you need the order to be delivered to a non-US address, the delivery charge will be advised at the time of purchase.

Deliveries will be made to the reception or ground floor at your delivery address. If you have any special delivery requirements or any known delivery difficulties such as narrow doorways, spiral staircases etc., please ensure you tell us at the time of placing the order.

We will do our best to avoid any delays in delivery, however if your delivery is delayed for any reason, we will inform you as soon as we can see there has been a delay and attempt to find out the expected new delivery day and time of your goods. You won’t be eligible for a refund or cancellation of the order due to late delivery.

If the order fails to arrive or if part of the order is missing, you must inform Sisters Scrubs within 3 days of the delivery due date.

In the case of items delivered to you which are to be paid by invoice, the goods remain the sole property of Sisters Scrubs until the invoice has been paid in full.

Payment is due in full at the time of placing the order. Payment methods online include credit card or debit card via PayPal, Stripe, Apple Pay & Google Pay. Businesses can also pay by invoice if you’ve already completed a Credit application and it has been approved beforehand.

Payment for goods supplied, whether or not invoiced, will become immediately payable if invoices are not paid within 7 days of the due date, or if your company becomes subject to winding up, administration or if a bankruptcy order is passed, or if your assets go into receivership.

All prices shown on this website exclude delivery costs. Any applicable delivery cost will be shown in the checkout section of the website and will be payable in addition to the cost of the goods.

Please note that Sisters Scrubs reserves the right to change prices at any time, without notice.